Overview
Keep21 is a free and exclusive customer portal available through your telecom service provider. It allows access to reporting and support based functions based on the products and services that they have supplied. Keep21 can report on any of the following:
- Phone system hardware, software and licenses
- Network services including lines, calls, ADSL, ADSL2+, SDSL, leased lines, etc
- Phone system maintenance support agreements and what is covered under them
You can raise support or fault tickets online against any of these products or services, and then report on open and historic cases in tabular or graphical formats.
More information about Keep21
To request more information about Keep21 please fill in the short form below, and we can send you some documentation and arrange a telephone conversation to discuss how Keep21 can revolutionise the way you interact with your organisation's communications provider.
Keep21 Requirements
In order to use Keep21, you will be required to be an M12 Solutions customer of any of the following: Phone Systems, Network Services (including lines, calls, ADSL, and other data circuits) or Maintenance support agreements.
If you are already an M12 Solutions customer, please contact your account manager or call 0845 408 1212, and someone will be able to enable access for you straight away. Alternatively, you too can fill the form in below, and we can set up an account for you straight away. Thanks.